FAQS

1. Are Your Product Legal?

Yes, our products are intended for adult use and are sold to individuals of legal age in their respective jurisdictions.The Sex Dolls is legal in USA,EU Country,Australia,Canada,New Zealand,Japan etc.Please ensure compliance with local laws and regulations before purchasing.

2. How do I order a sex doll?

To order a sex doll, simply browse our selection, choose your preferred model, customize it (if applicable), and add it to your cart. Follow the checkout process to complete your order securely and discreetly.

3. Is my order shipped discreetly?

Absolutely. We take your privacy seriously. All orders are shipped in plain, unmarked packaging without any external branding or product details. Your purchase is kept confidential.

4. How long does shipping take? 
For In Stock Sex Dolls - These dolls are pre-made and stored in our Los Angeles, US warehouse and EU warehouse which is ready to ship, they will arrive in 2-7 business days after your order is placed.No additional charges such as import duties

For Custom Sex Dolls  – we will send from our china facotry directly,it will take about 7-15 days to arrive there after your order placed

5. What payment methods do you accept?

We accept a variety of payment methods, including credit/debit cards and other secure online payment options. Please review our payment page for more details.

6.Can I customize my sex doll? 

Yes, many of our dolls offer customization options, including skin tone, hair color, and other features. You can personalize your sex doll to suit your preferences.

7.How do I clean and storage my sex doll? 

We provide care and maintenance guidelines with each purchase. Proper cleaning and storage are essential to ensure the longevity and hygiene of your doll. Refer to our care instructions for detailed guidance.please check the details in the page 

8. Do you offer warranties or guarantees?

We stand by the quality of our products. Depending on the product, we may offer warranties and guarantees. Please review the warranty information provided with your purchase.

9. What is the return policy?

Our return policy may vary depending on the product. Please refer to our dedicated Returns & Exchanges page for detailed information on returns, exchanges, and refunds.

10. Is customer support available?

Yes, our dedicated customer support team is here to assist you. Contact us via email, and we'll be happy to address any questions or concerns you may have.